Terms & Conditions

Terms & Conditions

Access to and use of this website and the products and services available through this website are subject to the following terms and conditions.  By accessing this website, you agree to be bound by all these terms and conditions. These terms and conditions may be updated from time to time without notice.   Accordingly, you should check this page regularly and review any changes.  If at any time you do not agree to these terms and conditions in full, please do not use this website.  We reserve the right to change services, refuse service, terminate accounts or access, or remove or edit content in our sole discretion.

Refunds Policy

All sales are final. We do not offer refunds or exchanges for incorrect purchases or change of mind once fabric has been cut, or once digital products have been delivered. Please follow the care instructions as outlined in product description as we are unable to accept claims on fabrics which have been laundered incorrectly. The color of fabrics as depicted online cannot be guaranteed by The Fabric Store due to variances beyond our control such as computer monitor settings. In the unlikely event that we have sent you the wrong fabric or you find that your fabric is faulty, we will replace the fabric at no charge or if we are unable to do this due to the product being unavailable, we will refund both the fabric cost and the shipping fee (if applicable).

All claims on faulty items must be made within 7 days of purchase & proof of purchase must be provided.  To make a claim please email us at customer@hnhtextiles.com